Tom Hulse wrote: Hi Ian
Just wanted to thank you for all your efforts. It’s been an absolute pleasure to work with you. Even though we'd never met and I remained on the East Coast for the duration of the sale, everything could not have run smoother. Every detail was organised without fuss including the repainting and cleanup of the property. I was kept well informed of progress throughout the process. I would not hesitate to use your services again.
Rod and Jen Winston wrote: We have been extremely fortunate to have had Ian Masterson assist our family in the sale and acquisition of real estate over the past 10 years. Not only Jen and I have had the benefits of Ian’s knowledge and professionalism within the real estate industry , but also my mother, daughter and very close family friends are also beneficiaries of his skills and abilities within his profession.
There are so many reasons why Ian has become our families choice of Real Estate Consultants. Perhaps the greatest reason that we value Ian as our Real Estate Consultant is that he is truly genuine in all he says and does in a totally professional manner.
Jobe & Viv wrote: Dear Ian, my wife and I would like to thank you for your excellent service with the purchase of our new home. You made us feel very comfortable with the whole process and believe your attention to detail and your professionalism were the key to a smooth transaction. Your genuine and understanding nature was recognised and appreciated.
Nadene wrote: Hi Ian
Thanks for returning my phone call the other day and for continuing to send current listings to me. I am happy to report we have successfully offered to purchase a home so we will no longer need to receive info on current listings which has been invaluable.
By the way, we have been impressed at the effort you put in to each listing - over the past few months of house hunting we have not found another agent who works so hard for their sellers.
Seth Groves wrote: Hi Ian,
Thank you for your great service, advice and professionalism while we purchased our current house. Although it wasn’t a smooth transition you assisted both parties to achieve a great outcome and you were very professional about it.
It is a pleasure doing business with you again while selling our investment house as we know that you will look after us and the ride for us will be stress free which is what we are looking for in our busy lives as you just take care of the little things.
To us being business owners in a service environment we like to work with people who offer us the best service and your office offers that.
We like doing business with you as you are a nice and genuine person.
Amanda & Amanda Shewell wrote: Ian Masterson was extremely organised and efficient with the selling of our property. We found him to be friendly, professional and had our best interests at heart.
Brad Lynton wrote: Ian is an amazing agent. I have used him for the past two sales of my properties and have never been disappointed. His professionalism and attention to detail made the whole process stress free. He kept me constantly up to date with what was happening and fought to get me the best price possible for my houses. If I sell again I will definitely be using him.
Peter and Sue wrote: The first time we met Ian at an open home, which we inspected to gauge the market, he was very friendly and easy to talk to. Later, the same afternoon, when we inspected the house we later purchased, he was very open and available to discuss any offer to purchase we might want to place.
During the whole purchasing process we found Ian to be a wealth of knowledge, patient, understanding and helpful. He kept us informed of every step along the way and gave excellent advice on services that were required for the paperwork to go through as painlessly as possible.
Sue and I found him to be a man of integrity and always prepared to go the extra mile to assist us.
I would like to think we have made a new friend in our new neighbourhood, not just a real estate agent who provides an excellent service.
I personally would deal with him for any property deal I had in the future and would strongly advise anyone looking for the best service in the real estate business to contact Ian.
Tony wrote: I could tell from the "get go" Ian was prepared to listen. He had the requisite people skills combined with a hard-working and ethical approach. He carried out exactly what he promised and achieved an amazing price for me and my daughter. There are so many sales associates out there, some good some not so good. Ian is great. He marketed this property beautifully and provided exemplary service from beginning to end. He is a family man and this shone through when he first met my daughter! He exhibits the best professional service I have experienced in dealing with any real estate person.
I am a client of Ian's and Realmark for life based on this most recent experience.
Take care & cheers,
Bev and Glenn wrote: Myself and my partner Bev met Ian Masterson 10 years ago when we purchased our house in MacDougall Rise Duncraig. That was a smooth and effortless settlement and over the following years we ran into Ian on many occasions through our interest in the real estate market around the Duncraig area.
Whilst Ian knew that mostly we were “tyre kickers”, just keeping an eye on what was happening in our suburb, he was always courteous and friendly and we got to know and trust him and sought his advice on marketing strategies for our properties.
When we were considering the sale of our property in MacDougall Rise we invited Ian to come and offer advice on home improvements and ideas to improve our chances of a quick sale.
We implemented many of his ideas and prepared our home as Ian suggested then sat down to discuss the sale. We were comfortable with his presentation and set date sale marketing strategy to the point where we had no need to speak to any other agents.
Our confidence in Ian was soon justified when our house sold after the first weekend of home opens with multiple offers and at a price above our expectations.
We would not hesitate to use Ian again for our future property sales and or purchases.