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Please lodge maintenance and repairs via our portals. We request you do not use this form for urgent or emergency repairs. For emergencies contact the appropriate emergency response or 000. For urgent and after-hours repairs refer to our recommended contractors.

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Notice and Terms

On this website, we offer an interactive platform where you can explore information about our property services and register your interest if you choose to do so.

Your use of this website and relationship with Realmark, and its team members and representatives is based on the following important information disclosed to you, and terms applying to you.

General notices and terms

Emails and other electronic communications

We may communicate with you through various methods, including email and direct messages (DMs) via social media. These communications are confidential and subject to the terms of our agreement or arrangements with you. If you receive an electronic communication from us in error, please notify us as soon as possible and delete or destroy any copies of the message.

Please note that we cannot guarantee the reliability, completeness, or confidentiality of electronic communications, nor can we ensure they are free from harmful software.

Third party links

This website and electronic communications from Realmark may include links to third-party websites that are not under our control or maintained by Realmark. These links are provided solely for your convenience and informational purposes. The inclusion of any link to a third-party website does not imply endorsement, sponsorship, or affiliation with the third party or the content of their website. Realmark Connect Pty Ltd disclaims all liability and responsibility, including negligence, for any direct or indirect loss or damage arising from the use of third-party links or websites referenced on this website.

Copyright and intellectual property

All material accessible on this website is copyrighted and owned by Realmark Connect Pty Ltd. Except for fair dealing as permitted under the Copyright Act 1968, visitors are allowed to download and display website materials strictly for private use only. For any use beyond private purposes, including reproduction or copying by any means or in any form, prior written permission from Realmark Connect Pty Ltd is required. This website also contains trademarks that are registered, pending registration, or otherwise legally protected. These trademarks must not be used without express consent.

Information, products and services published on this website are subject to change without notice, you are responsible for ensuring you have the current information and you conduct your own due diligence in relation to any property, product or services shown on this website.

Use of third portals and applications

You may be provided with a username and password to access information and services contained on this website or provided by Realmark. You should ensure that you do not reveal your username and password to any other person. Realmark Connect Pty Ltd disclaims all liability and responsibility, including for negligence, for any direct or indirect loss or damage suffered by any person arising out of any use of third portals and applications.

Disclaimer

Realmark Connect Pty Ltd, along with its directors, partners, employees, and related entities, strives to ensure the information on this website is accurate. However, the information is provided "as is," and no representations, warranties, or guarantees of any kind are made, intended, or implied. Users are advised to conduct their own inquiries regarding the accuracy of any information or material available on this website. We recommend seeking professional advice tailored to your personal circumstances when engaging in property-related transactions.

Please note:

  • The information on this website is general in nature, subject to change without notice, and should not be considered a substitute for legal, financial, real estate, or other expert advice.
  • Realmark Connect Pty Ltd disclaims all liability, including negligence, for any direct or indirect loss or damage arising from the use of this website or any information or material obtained from it.
  • The information included on this website is provided for general information purposes only and is based on information provided by third parties including the Seller, Landlords and relevant local authorities and may be subject to change. No warranty or representation is made as to its accuracy and interested parties should place no reliance on it and should make their own independent enquiries.
  • All appraisals are based on market data and resources. They do not constitute a formal valuation unless explicitly provided by a licensed valuer.
  • Selling prices and rental returns are not guaranteed and depend on market conditions and negotiations.

Other terms

Realmark Connect Pty Ltd reserves the rights to modify the content on the website without notice.

 This website is governed by the laws of Western Australia.

Cookies and data

We collect and use data related to your online activity through cookies and similar technologies. We respect your choices and strive to provide the best experience, whatever your preferences may be.

We use various technologies to track online activity, with cookies being the most common. Cookies are small text files that your computer or mobile device creates when you visit a website. When you return, our website can read these files to recognise your device, enabling key features and enhancing functionality.

How Realmark uses cookies

Cookies are used to:

  • Improve the quality of information provided to you during your browsing,
  • Help us deliver marketing messages tailored to your interests, both on and off our site,
  • To remember your preferences for a more personalised experience, and
  • To assisting with product and service research, development, and strategy in connection with the use of our website.

Cookies and similar technologies are placed on your device when you visit Realmark’s website. Other websites may also place cookies on your device, some of which may allow us to access cookie data for tailored interactions.

Types of cookies

There are a range of cookies that we may use:

  • Persistent cookies: Stored for a set duration, these remain on your computer after the browser is closed, often storing useful information like your location or username.
  • First-party cookies: These are cookies created by Realmark and placed on your device.
  • Authentication cookies: Also called “necessary cookies,” these ensure our website functions properly. They don’t collect personal information or track your online activity.
  • Third-party cookies: Set by other websites or services on Realmark’s behalf, these are often used for activities like advertising
  • Site performance cookies: These cookies help us understand how the website is performing, such as which content is popular. The data collected is anonymous and used to improve site functionality.
  • Preference cookies: These relate to the choices you make, such as your username or region, enabling a tailored experience.
  • Advertising, marketing, and analytics cookies: These cookies enable Realmark to deliver relevant content and measure the effectiveness of our website and advertising strategies.

How are tracking technologies used for advertising and marketing purposes?

Cookies help Realmark personalise your experience online. By understanding your browsing behaviour, we can provide advertising and offers that are more relevant to you, both on our website and through our advertising partners. While this is typically anonymous, you can delete or block cookies to remain untracked.

Managing your cookie settings

You can control how cookies are used on your device by adjusting your browser settings. Options include deleting cookies, blocking new cookies, or being notified when cookies are used. For example, Google Chrome’s “Incognito Mode” only allows session-based cookies.

If you choose to delete or block cookies:

  • Essential cookies for protecting sensitive information may no longer work
  • You’ll need to re-enter preferences if cookies are deleted,
  • New cookies may still be placed unless you block them entirely, and
  • Your experience on Realmark’s website could be limited.

Realmark True Blue | Community

Realmark has been a part of the West Australian community since 1989. We support not-for-profit organisations, local sporting teams and other causes that are close to our hearts. We support a range of community initiatives in our local community. Find out more from our local expert or by visiting our community page.

We encourage you to consider supporting Starting Over Support by donating unwanted goods and furniture when you are moving. www.startingover.org.au

Feedback and Complaint Handling

We value your feedback and encourage you to share compliments or testimonials directly with the agent, representative, or property manager involved. If requested, we appreciate your assistance in providing reviews or testimonials through the relevant platforms.

If you have a concern or complaint:

  • Raise It Locally
    Start by addressing your issue with the agent, representative, or property manager delivering the service.
  • Escalate If Needed
    If unsatisfied, contact the relevant leader at the Realmark Office. Principal or Manager details can be found on the Office Page of our website.
  • Submit a Complaint
    Complaints about a specific office can be submitted via email using our Contact form. These may be referred back to the Realmark Office that provided the service. Please include detailed information about your complaint and the outcome you are seeking.
  • Need Help?
    If you need assistance describing or sending your complaint, or wish to discuss your concerns informally, reach out to us. Contact reception@realmark.com.au or call us on 08 9328 0999

At Realmark, we are committed to addressing your concerns promptly and professionally. We will work with you and the relevant agents, representatives, or property managers to review the issues raised and handle your complaint confidentially, sharing details only when necessary to provide a response. In some cases, we may request an in-person meeting to better understand your concerns and find a resolution.

You will receive acknowledgment when we receive your complaint. We aim to resolve issues as quickly as possible, but the timeframe will depend on the complexity of the matter. Complaints are typically handled during business hours.

Our response will align with your concerns and desired outcome. This may include rectifying the issue, providing further information to clarify what happened, or implementing changes to policies or procedures if necessary.

Sometimes it will not be possible to resolve a complaint to everyone's satisfaction, and you might want to escalate to:

Feedback, compliments and testimonials

We greatly value your feedback and thank you for taking the time to share a compliment or testimonial about our team. We may use your feedback in the following ways:

  • To recognise team members who have made a positive impact on clients or the community.
  • In business development and award submissions.
  • In marketing materials, including on our website.
  • If you submit a testimonial through a platform like realestate.com.au, we may reproduce it across other mediums.

We typically include your name and suburb in testimonials. If you prefer not to share personal details, please let the agent, representative, or property manager you’ve been working with know.

Associates and relationships

Realmark may recommend products and services to you. Information about our relationships and affiliations will be provided in the course of assisting you.

If you need finance or financial products and services, we encourage you to speak with a Capita Finance Solutions broker or advisor. Realmark may refer clients to Capita Finance Solutions Pty Ltd (which operates the Capita Finance network) and has a business and financial association with the company. Realmark agents or representatives may receive a commission or benefit from these referrals. These benefits are specific to each transaction and are not payable by you. Further details will be provided during the process. Visit www.capitafinance.com.au

Realmark may also refer you to Fast Connect, a free service that helps compare and connect utilities and other property-related services to make your move easier. Realmark agents may receive a commission for these referrals. Learn more at www.fastconnect.com.au

Talk to our team of property experts

Get strategic and personalised property advice so you can make the best move.

How can we assist you?

Please lodge maintenance and repairs via our portals. We request that you do not use this form for urgent or emergency  repairs. For emergencies contact the appropriate emergency response or 000. For urgent and after hours repairs refer to our recommended contractors or contact your property manager.

Enter your contact details

How can we assist you?

Please lodge maintenance and repairs via our portals. We request that you do not use this form for urgent or emergency  repairs. For emergencies contact the appropriate emergency response or 000. For urgent and after hours repairs refer to our recommended contractors or contact your property manager.

Enter your contact details