Are you a dynamic, versatile, and professional individual with a knack for delivering a memorable customer service experience?

Realmark Urban has an opening for a part-time receptionist to join our friendly team at our Leederville headquarters, working Monday to Friday from 9:30 AM to 2:30 PM.

Why join the team

At Realmark, we’re WA. We get you! We pride ourselves on being a West Australian owned and operated company with more 35 years of success in property. We don’t just offer jobs – we build careers. As part of our community of property professionals, you’ll find endless opportunities to grow and thrive. 

When you join our team, you’ll be a part truly supportive culture that engenders continuous opportunities for growth and advancement, allowing you to achieve your personal best.

This role offers a competitive salary package with exceptional benefits, including wellness days, ongoing professional development, and new business incentives. 

About the role

We are looking for a professional and experienced receptionist for our Leederville office. As the most visible, forward-facing position at Realmark’s headquarters in Leederville, the primary responsibility is to provide outstanding experience to Realmark’s customers, clients and team members.

Your responsibilities will include:

• Greet visitors in a welcoming and professional manner.
• Handle incoming calls to Realmark’s Leederville-based businesses.
• Manage incoming and outgoing mail, as well as signing in and out of keys for properties.
• Primary liaison for tenancy contractors.
• Meeting room management; bookings and presentation.
• Oversee maintenance of office facilities.
• Ensure office is well-presented at all times.
• Maintain inventory of office supplies and company collateral.
• In-house training co-ordination.
• Co-ordinate reception cover timetables, provide adequate training to reception cover.
• Events assistance.
• Provide general administrative support to Leederville-based Realmark businesses.

Your Qualities

• Customer Service Focus: A genuine commitment to providing exceptional service and ensuring clients and guests have a positive experience is essential. 
• Professionalism: A polished and courteous demeanor, representing Realmark with integrity and respect.
• Organisational Skills: The capability to manage multiple tasks effectively.
• Initiative: Proactively taking on tasks and responsibilities and identifying areas for improvement in the office environment can set a candidate apart.
• Attention to Detail: Being meticulous in maintaining the office appearance, setting up meeting rooms, and managing administrative tasks.
• Communication Skills: Strong verbal and written communication skills are vital for interacting with colleagues, clients, and guests. 
• Technology Proficiency: Competence in using basic office software, such as Microsoft Office Suite, is important. Knowledge of office equipment and the ability to troubleshoot minor issues can be valuable.
• Adaptability: The ability to adapt to changing tasks and priorities, especially during events or unexpected situations, is critical in this role.
• Problem-Solving: The ability to identify and resolve issues independently or escalate them to the appropriate party is highly valuable. 
• Team Player: Being able to work collaboratively with colleagues and support various departments is essential for success in this role.
• Confidentiality: Understanding the importance of handling sensitive information and maintaining the confidentiality of business matters is critical
• Real Estate Experience: While not essential, industry experience is desirable.

The successful candidate will be willing to learn new skills to advance their level of support.

Interested? Lets talk

If this exciting opportunity to be part of a supportive, caring, and fun team interests you, we'd love to hear from you.

Please contact Neya Perovec by email nperovec@realmark.com.au

All discussions treated with the strictest of confidence. Please only apply or reach out if you meet the above criteria.