Gemma Hayes
Director of Commercial Property Management
Realmark Commercial
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achievement
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2025 REIWA Commercial Agency of the Year
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2025 REIWA Awards for Excellence Finalist - Commercial Property Manager of the Year
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2019 Property Council Future Leader Awards Finalist
If you are a commercial property investor, you want someone who treats your asset like a business, not just a building. With nearly a decade of experience in the industry, Gemma brings exactly that mindset to her role as Director of Commercial Property Management.
She focuses on building strong systems and processes behind the scenes so her team can spend more time where it matters, on the asset and in conversation with tenants. That hands-on, proactive approach translates into stronger relationships, fewer surprises...
If you are a commercial property investor, you want someone who treats your asset like a business, not just a building. With nearly a decade of experience in the industry, Gemma brings exactly that mindset to her role as Director of Commercial Property Management.
She focuses on building strong systems and processes behind the scenes so her team can spend more time where it matters, on the asset and in conversation with tenants. That hands-on, proactive approach translates into stronger relationships, fewer surprises and better long-term performance.
Gemma works with a wide range of investors, from high-net-worth private clients to large private syndicates and listed property funds, both locally and internationally. She also partners closely with commercial buyers’ agents, offering operational insight that supports smart acquisition decisions and sets assets up for success from day one.
Her strength lies in understanding risk, protecting income and identifying opportunities to enhance value across the full asset life cycle. She has particular expertise in medical, hospitality and retail assets, where performance depends on operational detail, compliance oversight and strong stakeholder management.
Recognised as an industry leader and contributor to commercial property media and industry forums including The Real Estate Conversation, REIWA, the Property Council of Australia and Committee for Perth, Gemma stays at the forefront of market trends and best-practice management.
Ultimately, investors choose Gemma because she is strategic, commercially minded and genuinely invested in the success of their assets. Her focus is simple, proactively protect, optimise performance and build sustainable long-term value.
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experties
Gemma Hayes’ expertise areas
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Local scene and community
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The Commercial team remains actively involved across the industry, engaging with organisations including Committee for Perth, the Property Council of Western Australia and REIWA through industry events, commentary and ongoing market discussions.
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Deeply embedded in the local community, Realmark actively supports a range of grassroots initiatives, charitable organisations and community events across Western Australia including the Starlight Foundation and Proudie Foundation.
Gemma is recognised nationally for his expertise
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