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How a strong Council of Owners builds a better strata community

Every successful strata complex has one thing in common: a proactive and engaged Council of Owners. They’re the backbone of good decision making, ensuring the property is cared for, the community thrives, and every owner has a voice.

So, what exactly does a Council of Owners do?

Put simply, the Council represents all lot owners. They make day-to-day decisions on behalf of the strata company, oversee budgets, maintenance, and by-laws compliance, and act as the link between owners, residents, and the strata manager. The size of the Council depends on the number of lots, but their purpose is always the same: to help the property run smoothly and protect everyone’s investment.

A well-functioning Council brings structure and transparency to community living. It helps keep the property in good order, ensures funds are managed responsibly, and allows owners to feel confident that issues are being addressed promptly and fairly. It also encourages collaboration between neighbours, which often leads to a stronger, more harmonious community.

At Realmark Strata, we work closely with Councils of Owners to make their role as effective and stress free as possible. Our team provides guidance on governance, financial management, and compliance, while also handling the day-to-day administration that keeps things running efficiently.

“An engaged Council of Owners is essential to the success of any strata community,” said Maizie Churstain, Head of Strata at Realmark Strata. “Our role is to support Councils with the knowledge, structure, and confidence they need to make informed decisions. When everyone understands their responsibilities and works together, you see communities that are not only better managed but genuinely enjoy where they live.”

From preparing agendas and minutes to coordinating maintenance, managing budgets, and providing legislative advice, we make sure your Council has the right information to make sound decisions. We also facilitate communication between the Council, owners, and service providers so everyone stays informed and aligned.

The best outcomes happen when the Council and strata managers work in partnership. When you bring your local knowledge and community insight together with our expertise and systems, your property benefits from smarter planning, smoother operations, and a more engaged community overall.

If you’re part of a strata complex and want to know more about how your Council of Owners can operate more effectively, reach out to the Realmark Strata team. We’re here to help your community get the best out of its shared spaces, budgets, and relationships.


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Contributors to this article:

Maizie Churstain

0414 362 244

Head of Strata Management

Realmark Strata

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